Legal

Privacy Policy

Effective Date: 20 August 2026

Billion Boxes & Gifts respects your privacy and is committed to protecting the personal information you provide when you contact us or submit an enquiry through our website, social media pages, advertisements, or lead forms.

1. Information We Collect

When you submit an enquiry, we may collect information such as:

Your name
Phone number
WhatsApp number
Email address
Your carton or packaging requirements
Quantity required
Other information you voluntarily provide about your request

2. How We Use Your Information

We use the information you provide to:

Respond to your enquiry.
Understand your carton and packaging requirements.
Provide product information, quotations, and pricing.
Contact you regarding your request.
Arrange orders, deliveries, or other services where applicable.
Improve our products and customer service.

3. Sharing of Information

We do not sell or rent your personal information.

We may share relevant information with trusted service providers or business partners where reasonably necessary to fulfil your request, process an order, arrange delivery, or provide a service.

We may also disclose information where required by applicable law or legal process.

4. Marketing Communications

Where appropriate, we may contact you about products, services, offers, or updates that may be relevant to your enquiry.

You may request that we stop sending marketing communications at any time.

5. Data Security

We take reasonable measures to protect the personal information we receive against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, fulfilling orders, maintaining business records, and complying with applicable legal obligations.

7. Your Rights

Depending on applicable law, you may have rights regarding the personal information we hold about you, including requesting access to, correction of, or deletion of your information.

To make a privacy-related request, please contact us using the details below.

8. Contact Us

Billion Boxes & Gifts

For questions about this Privacy Policy or how your information is handled, please contact Billion Boxes & Gifts through the contact details provided on our website or official business channels.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, or applicable requirements.

Any updated version will be made available through our official website or relevant business channels.

By submitting your information through our forms or contacting us, you acknowledge that you have read and understood this Privacy Policy.